Support

Help without asking for secrets.

When something goes wrong, the most useful details are the time, tool or page involved, and the visible error message — never your credentials.

Do not send passwords or tokens. VelaPrism support will not ask for your Google password, OAuth access token, refresh token, Client Secret, private key or recovery code.

What to include

  • Approximate date and time
  • The VelaPrism page or tool involved
  • The visible error message
  • Whether the issue concerns Search Console, GA4, OAuth or the MCP connection

Current preview

VelaPrism is still in preview. A dedicated public support email will be published before the product opens to general users.