Do not send passwords or tokens. VelaPrism support will not ask for your Google password, OAuth access token, refresh token, Client Secret, private key or recovery code.
What to include
- Approximate date and time
- The VelaPrism page or tool involved
- The visible error message
- Whether the issue concerns Search Console, GA4, OAuth or the MCP connection
Current preview
VelaPrism is still in preview. A dedicated public support email will be published before the product opens to general users.